Rudeness - Complaint about McDonald's - A Spokesman Said

Rudeness

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Cayci heath

30/09/2016

Rudeness

Complaint about McDonald's

Hello there, my name is Cayci and on Wednesday the 28th of September I went to the McDonalds restaurant in Banbury. It must have been around 8 o'clock in the morning and I went in wanting a milkshake. There was only me and this other girl in there at this time and the workers behind the counter were standing around just having a chat to her friend, leaving me waiting. When she eventually asked me for my order and I asked for my milkshake, she said that they don't serve milkshakes that early in the morning. Which is fine but she was extremely blunt, rude and made me feel so small. For a restaurant that has hundreds of customers per day I do not feel this is a way to treat loyal customers such as myself. Unfortunately I didn't catch the name of the woman who served me. I feel that some action needs to be taken to prevent this from happening in the future.

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