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Georgina c Henry

30/09/2016

Bedroom /bathroom

Complaint about Radisson Blu

When I booked the hotel for a weekend of country music I asked for a room with a walk in shower not one over the bath of which we got my husband is disabled after a stroke and had difficulty getting into it and slipped a couple of times also my friend was in the room next door and she slipped and fell in the bath everything else was good the food etc . We would like to come back again but felt we were let down by not getting our request the excuse when I asked them was it had not been noted down when I booked Our friend is also disabled

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