Not happy - Complaint about Lovely Flora World - A Spokesman Said

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Complaint about  Lovely Flora World  | ANSWERED


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Sue Rawling

01/10/2016

Not happy

Complaint about Lovely Flora World

Ordered flowers for my stepdad's 90th birthday today and chose today as delivery date. Nothing arrived. Very disappointed as other companies deliver when promised. Would like full refund as not met expectations.

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Joanna K | 03/10/2016 09:49 | VERIFIED

Dear Sue, I am sorry but as per our deilvery T&Cs all orders placed after 5pm on Friday until 8am on Monday are delivered on Tuesday (please see https://www.lovelyfloraworld.com/Pages/Terms.html#FreeDelivery). We apologise for any inconvenience caused. Kind regards, Lovely Flora World


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