Problem with new sofa - Complaint about ScS - A Spokesman Said

Problem with new sofa

Complaint about  ScS  | AWAITING RESPONSE


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Deb Davies


Problem with new sofa

Complaint about ScS

My parents who are pensioners recently bought a couple of sofas from SCS. The one in the showroom looked lovely. They received delivery of them and were satisfied until recently. They've only had them about 6 months. The pale grey looks as if it's wet once it's sat on. Which looks really unpleasent. They were not aware that the fabric cover was chenille until theyd had them delivered and it appears now that the sofa looks permanently soiled. A bit of information before their purchase on the nature of the fabric might have affected their choice. Now they are stuck with it as they are on a tight budget and as pensioners can't afford to replace it again.

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