Service promised to be provided not done, and full money paid. - Complaint about O'Driscolls Home Improvements Ltd - A Spokesman Said

Service promised to be provided not done, and full money paid.

Complaint about  O'Driscolls Home Improvements Ltd  | AWAITING RESPONSE


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Rozy Ahmed

03/10/2016

Service promised to be provided not done, and full money paid.

Complaint about O'Driscolls Home Improvements Ltd

August of last year, the above mentioned company have done a "pressure wash, re-sand and sealing" to my driveway. Once I've returned from work, I found many problems with the job, and some of my property gone. At this stage, I had to pay him £150 and the remaining £450 the following Friday afternoon (providing I get the guarantee papers i was promised). It was also during this time that i raised my unhappiness about the job, but the owner was very dismissive. He kept asking for his money, which I did pay him (as can be proofed). The guarantee papers clearly states (and he also verbally agreed) that the sealant is effective and no weeds should grow back for at least 3 years, and if so, that they are happy to return and re-seal the driveway for free. I have contacted him beginning of September this year to discuss the problem of the weeds growing back and to make use of the guarantee i was given. He said that he would come back on the 30th September to have a look. When he didn't show up by lunch time, I sent him a text asking and he said that he's done the job and won't be coming back. I found this gentleman to be very rude and dismissive and I spent £600 on a service that was promised, but not stuck to. I need your help.

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