my holiday has be cancelled by thomson with less than 7 days until i was to depart - Complaint about Thomson - A Spokesman Said

my holiday has be cancelled by thomson with less than 7 days until i was to depart

Complaint about  Thomson  | AWAITING RESPONSE


Thomson

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nina newman

04/10/2016

my holiday has be cancelled by thomson with less than 7 days until i was to depart

Complaint about Thomson

i booked a late deal holiday on 3rd oct at 9.25am it was coming up at £90 per person but when going through the the booking process once on the passengers details it had a yellow box stating that while i had been online my holiday had dropped in price by 331.00 making the total amount payable 37.70 so i payed it online, i then went round to my thomson shop to get them to print out my e tickets as i was due to depart on 11th oct so only 7 days later, i asked them in shop about the price being right and their computers were displaying the same price also, so having the tickets and few days i went home booked airport parking online and travel insurance also. on the 4th oct 18:00hrs i recieved an email and answer phone call stating my holiday had been cancelled as the price was wrong even though terms and conditions state they will not cancel a holiday with less than 30 days to depart unless circumstances out of their control such as riots fire hurricane war acts of war natural or nuclear disasters etc i feel completely let down as i had told my children booked time of work purchased summer clothes suncreams etc. this was with thomsons for 2 adults and 2 children going to kos for 14 nights self catering what can i do?

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