24/7 Rescue do not honour their contracts - Complaint about 247 Home Rescue - A Spokesman Said

24/7 Rescue do not honour their contracts

Complaint about  247 Home Rescue  | AWAITING RESPONSE


247 Home Rescue

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E Benghiat

05/10/2016

24/7 Rescue do not honour their contracts

Complaint about 247 Home Rescue

After paying membership for Boiler and Central Heating breakdown since July 2015,I got a call from my tenants saying the boiler was not providing hot water. Upon calling 24/7 Home rescue they advised that since we have an immersion heater and therefore hot water cover does not apply referring me to their terms and conditions. If am not covered for boiler breakdown then what exactly am I covered for and why are they taking premiums ? Most if not all of their clauses in their T&C's begins with "At our absolute sole discretion ..." in other words at their sole discretion they will not fix anything, be warned people.

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