Sofa not what expected - Complaint about DFS - A Spokesman Said

Sofa not what expected

Complaint about  DFS  | AWAITING RESPONSE


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Rachel Loveday


Sofa not what expected

Complaint about DFS

We ordered the Ceaser leather 3 seater sofa in Ranch colour. I visited 2 different branches of the store therefore have seen it in 2 settings - both sofas looked the same in terms of colour. They were exactly like the images on DFS' website. The sofa that was delivered to me last Friday looks nothing like the Ines in store or on the website. The colour and texture are quite different. I have phoned 4 times, emailed twice (with images) and tweeted twice but still no one from Sidcup DFS will speak to me about this issue.

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