DPD driver lied about attempted delivery - Complaint about DPD - A Spokesman Said

DPD driver lied about attempted delivery

Complaint about  DPD  | ANSWERED


DPD

3 stars

No. 5 of 35 in Delivery

Want to resolve an issue with DPD?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR HOUSEHOLD BILLS

Compare & switch

User photo

Lisa Mooney

05/10/2016

DPD driver lied about attempted delivery

Complaint about DPD

I've waited in all morning for a new phone from my insurance, only to receive an email at 11.45 saying DPD have attempted delivery but will try again tomorrow. I tracked my package and it says online that nobody was in to sign for it, and a supposed picture of my calling card location (which was a picture of nothing) Now I can't get my package until tomorrow, my guess is driver couldn't find my property and has lied. So obv I'm concerned as to what will happen tomorrow when they 'attempt delivery' again. Extremely disappointed. Another day without my phone through no fault of my own- and wondering why dpd employ dishonest drivers, as I've seen a few similar complaints.

  • supporters 0
  • social reach 0

DPD has responded

  • Conversation with company (5)
  • User comments (0)


See previous messages

Andy Webb | 06/10/2016 08:06 | VERIFIED

I'm really sorry for the trouble you've had :/ If you could email us at [email protected] quoting ref 11812793 and we'll be in touch. Thanks, Alison

Lisa Mooney | 06/10/2016 08:55

And after dpd confirming my second attempted delivery would be before 10.30am today, I've just been emailed with delivery slot of between 11 and 12. More time wasted, rubbish service!


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

59 reviews of DPD

Write a review
loader

236 other complaints about DPD


loader