Mail not being delivered by postman - Complaint about Royal Mail - A Spokesman Said

Mail not being delivered by postman

Complaint about  Royal Mail  | CLOSED


Royal Mail

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Mr Mrs Gentry

05/10/2016

Mail not being delivered by postman

Complaint about Royal Mail

We live in an apartment in a converted manor house. For past 3 days our mail has not been delivered to our letter box but to the general Hall . We have no access to that hall and therefore cannot get to our mail. We are having to rely on those who have access to that Hall to deliver our post. An extremely important letter was not delivered until 4:15 today by a neighbour.

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Royal Mail Customer Services | 06/10/2016 14:34 | VERIFIED

Thank you for your message. I am very sorry to hear about the problems you are having with the delivery of your mail. To allow us to look into it and correspond with you, please can you write to us via [email protected] , providing the full details, and we will look into it straight away. Thank you Royal Mail.

Mr Mrs Gentry | 08/10/2016 09:34

Being resolved - thank you


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