Holiday complaint - Complaint about Seasonal Holidays - A Spokesman Said

Holiday complaint

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Shalinder kaur

05/10/2016

Holiday complaint

Complaint about Seasonal Holidays

Seasonal holidays have been really bad with lies about our holiday,booked our holiday with this company and all I have been is let down,they are a absaloutly discusting company and there service is awful...we booked our holiday and we payed for transport on the time of out booking but now they are say transport wasn't payed for one person who was traveling with us.... they are trying to make more money out of us..we have spoken to different staff and been told different stories...I have had a death in my family and told them I need to change my flight for the next day which is for 3 of us and one person was still traveling on the same date but now we are being told she has no transport but she payed for her private transport on the day of the booking the first time..we were traveling as 4 people ...3 of have changed and and one person still Stayed booked for the same date...but now they are saying she hasn't got transport but she payed for it when booked altogether..it's only because of bereavement we had to change as the funeral is on the date we were spose to travel but now we had to change for the next day...they tried to make alot of money out of us and showing no sympathy for my mother's death ...it's discusting and they have been so rude and telling us lies ...

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