Dead flowers & no refund! - Complaint about Lovely Flora World - A Spokesman Said

Dead flowers & no refund!

Complaint about  Lovely Flora World  | AWAITING RESPONSE


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Gillian Armstrong

06/10/2016

Dead flowers & no refund!

Complaint about Lovely Flora World

Ordered flowers to be delivered to my friend who is a new Mum. They turned up upside down in the box that clearly had arrows on the side. The flowers were dead, whether they were like that before they went into the box who knows having read these reviews. They offered a full refund, if we posted the dead flowers back to them, as if I could expect my friend to do this, having just had a baby! I'd already gone through the embarrassment of asking her to send pictures. All I want is a refund and I will be taking my complaint as far as possible until this is issued.

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