No refund was returned for a product not sent - Complaint about Mighty Deals - A Spokesman Said

No refund was returned for a product not sent

Complaint about  Mighty Deals  | AWAITING RESPONSE


Mighty Deals

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Frances Elliott

06/10/2016

No refund was returned for a product not sent

Complaint about Mighty Deals

I ordered Derma rollers from mighty deals over months ago. Try told me my product was lost in transit after I had to get intouch with the site resolve to get any kind of correspondence with them.They asked me what I wanted to do eg get the product or a refund. I wanted the product. Again no sign, I got incontact again they told me they were no longer working with that merchant and they would be forwarding a refund that day and to wait 3days before it would be in, that was on the 28th Sep 2016. I checked my PayPal today 6th Oct 2016 and still it has not been refunded. I am very frustrated about this situation as they were very quick to take access of my money but it has been a constant struggle to get it back. They have also removed there customer service help line which I feel very uneasy about especially as they call themselves a reputable company.I really don't think that there organisation is of a high quality satisfactory standard when it comes to dealing with the public, very poor indeed.

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