Have sent 12 emails and continues to ask for address to find order even though I've sent it 12 times - Complaint about Eaglemoss - A Spokesman Said

Have sent 12 emails and continues to ask for address to find order even though I've sent it 12 times

Complaint about  Eaglemoss  | AWAITING RESPONSE


Eaglemoss

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James T Maltais

07/10/2016

Have sent 12 emails and continues to ask for address to find order even though I've sent it 12 times

Complaint about Eaglemoss

Received order Sep 9th one piece broken another on invoice as shipped but not in box and yet another charged for but not on invoice or in box. Have sent email with order number and copy of purchase invoice, after 4th email received email from Oliver, stating sorry to hear can you sent my your address so we can look up your order, so I have 12 times! I have recently received another email again asking for my address almost a month later. The worse customer service I have had the displeasure of dealing with ever! Why would they need my address when i provided my order number to begin with? In addition have ordered chess pieces in the past that were in stock and never received them or a credit, still waiting.

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