Ordered a non existent product. Now uncontactable. Refusing to refund! - Complaint about Light Up UK - A Spokesman Said

Ordered a non existent product. Now uncontactable. Refusing to refund!

Complaint about  Light Up UK  | AWAITING RESPONSE


Light Up UK

0 stars

No. 137 of 848 in Shopping

Want to resolve an issue with Light Up UK?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR HOUSEHOLD BILLS

Compare & switch

User photo

Jackie Lowe

07/10/2016

Ordered a non existent product. Now uncontactable. Refusing to refund!

Complaint about Light Up UK

Hi, I ordered a ceiling fan on line which showed as an in stock item. My money was taken immediately. On checking a few days later it was still showing as 'on order'. It was at this point I tried to call them. No reply and phone just kept ringing out. I now started to worry. Ergo I went on to review sights and was shocked and appalled by the awful reviews and all the people that were in the same position I found myself in! So I emailed them immediately and requested a refund. Two days passed and a reply came back saying I should have been told that the fan was never in stock and the had no clue when or if it would ever would be! They said they would issue a refund within a few days. Now on 7th October and quelle surprise, no refund! I contacted them last night to say I would be calling my credit card today and reporting them for a fraudulent transaction and they replied this morning saying basically go ahead! I have now done this and will be getting my refund direct from them. They will in turn go after this sham of a company. So the lesson here is always always look at companies feedback profile before using them! And for anyone out there reading this, a warning: NEVER EVER USE THIS COMPANY!!!!!!!

  • supporters 0
  • social reach 0

Light Up UK has not yet responded

  • Conversation with company (0)
  • User comments (0)


See previous messages


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

9 reviews of Light Up UK

Write a review
loader

52 other complaints about Light Up UK


loader