bt tv i need g4 box and engineer to install - Complaint about BT - A Spokesman Said

bt tv i need g4 box and engineer to install

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j white

08/10/2016

bt tv i need g4 box and engineer to install

Complaint about BT

in September I ordered a bt sport installation and a new account was arranged in detail. I expected an engineer to come on the same day as the equipment arrived (in September) but no one appeared. I then phoned bt and was told NO ENGINEER HAD BEEN ARRANGED and that the next available date was 3rd October . the engineer duly arrived hat day but the box supplied could not allow my recorder to record and that a 4 box would be needed. since then I have phoned bt and always passed on to INDIA. despite many chats etc which I have printed out promises were made many time that someone would phone me. they havnt! I need the g4 box and someone to install it. I am 84 years of age and disabled. what a way to treat me .

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