Complaint about Xercise4Less | AWAITING RESPONSE
Complaint about Xercise4Less
I cancelled my membership in 2013, I was working a lot and was also diagnosed with cancer. The cancellation seemed pretty straightforward and I thought no more about it. My wife and son are also member but I only cancelled mine. I was undergoing chemotherapy to try and shrink my tumour before surgery, I had a successful surgery and followed up with radiotherapy. I only recently noticed that they were still charging me so went into branch to inform them, I could not just cancel the direct debit as reference numbers were needed and it wasn't clear which was mine or my wife or sons.. after 3 to 4 visits I finally got the correct reference and cancelled he DD with my bank, I have now had threat from Harlands that they will pass debt onto a third party!! The manager had promised to look into this but has not responded!
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