5day stay at trecarn hotel torquay 3rd to7th Otber - Complaint about National Holidays - A Spokesman Said

5day stay at trecarn hotel torquay 3rd to7th Otber

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Margaret James

09/10/2016

5day stay at trecarn hotel torquay 3rd to7th Otber

Complaint about National Holidays

Hotel was under going refurbishment bedroom wall damp patchs on wall mould on shower ceiling view from window large skip and old fittings.This however was not main complaint Monday evening meal we come down for 2nd sitting to find no vacant tables due to 1st sitting still having meal this was due to not enough food being prepared and people having to wait for more to come out with knock on effect same happened on our sitting this resulted in one staying to keep table while others went for food so could not all have meal together as it took ages standing in line for food Thursday some coaches left so thought this might be easy and quicker wrong ran out of food instead of fresh fish which was on menu brought out what can only be described as frozen haddock in batter sausage casserole no sausage left in it no more to replenish it apple crumble and custard none left for 2nd sitting Second sitting meal didn't finish until 8 by which time no seat available in room for evening entertainment people left angry and stressed hotel unable to cope with volume of people

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