payment for credit support - Complaint about Currys PC World - A Spokesman Said

payment for credit support

Complaint about  Currys PC World  | ANSWERED


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Peter Hascak

09/10/2016

payment for credit support

Complaint about Currys PC World

I have bought computer from PC world in April 2015. Now I noticed that a payment £8.50 had been taken from my debit card every month for product support AG without my none permission and signed contract. I wish to stop it and ask for a refund of 18 payments this mean £153 back to my bank account.

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KNOWHOW TOHELP | 10/10/2016 10:38 | VERIFIED

Hi Peter, I am sorry to learn of the payments to which you refer. As this transaction would appear on your till receipt at the time of purchase and each monthly statement thereon, sadly I am unable to refund any payments already made. However if you can provide your full name, address and the make and model of the PC, I will ensure this agreement is cancelled with immediate effect. Thanks -Marcus


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