Conned by Currys - Complaint about Currys PC World - A Spokesman Said

Conned by Currys

Complaint about  Currys PC World  | RESOLVED


Currys PC World

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Peggy Baldwin

10/10/2016

Conned by Currys

Complaint about Currys PC World

Bought an Acer PC with HDMI port and decided to buy a TV to display. Salesman said it might be difficult to connect and gave a "free" months service agreement just in case I needed it. I now find this is an ongoing agreement WHICH WAS NOT EXPLAINED AT TIME OF PURCHASE and I am getting £6.60 charges to my credit card. This is blatant mis-selling by Currys and I would like to know their response. I am currently trying to cancel on the phone and considering a charge back on my credit card.

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Currys PC World failed to resolve this complaint

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Peggy Baldwin | 21/10/2016 09:01

As you keep attempting to close this complaint by saying you can't help and REFUSE to offer any further more senior contacts to persue the matter I am forced to close the complaint and show that once again you just wasted my time by not providing requested details.

Peggy Baldwin | 21/10/2016 09:03

Failure to provide contact details of senior personnel able to assist in this matter. Claim has been continued by other means.


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