Membership Cancellation - Complaint about Xercise4Less - A Spokesman Said

Membership Cancellation

Complaint about  Xercise4Less  | AWAITING RESPONSE


Xercise4Less

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Annabel Viar

11/10/2016

Membership Cancellation

Complaint about Xercise4Less

I would like to summarise my complaint as below: 1. My husband signed me up for membership at the gym. He paid for the joining fee on my behalf. The gym let him signed me up for me without asking for my permission. 2. I wanted to cancel it because I was not really keen on going to the gym and that I am a full time student and I can't afford to pay the monthly fee. But they won't let me cancel. Now Harlands has sent me letter asking me to pay almost £100 for missed payments and other charges. 3. We have never been to the gym since joining. our budget is tight because it's only my husband who works and I am a full time. Admittedly, my husband made a mistake joining us up but Gym won't let us cancel.

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