Extremely unprofessional service. - Complaint about Evans Halshaw - A Spokesman Said

Extremely unprofessional service.

Complaint about  Evans Halshaw  | AWAITING RESPONSE


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Karol

11/10/2016

Extremely unprofessional service.

Complaint about Evans Halshaw

I called them to check the availability of the car. Car was available so I've booked test drive. I traveled an hour to Peterborough to buy a car, and spent £ 30 for petrol and £ 20 to check hpi. When i arrived they told me the car is unavailable and offered me worse at a higher price. When i comeback home i find out that white Nissan Qashqai is still available online on Auto Trader and they website. This same day lady call me from head office and ask me if i'm still interested in purchasing. I said yes and ask her why this car was unavailable. She called Peterborough office and said that they prepare car and car will be ready for Tuesday so i reserved this car and paid £200 deposit. Two days later in my second trip to Peterborough salesman called me a said that person who should show me car went home and i cannot see car is waiting for parts . I said that i talked with head office about that car. He just answer that Evans Halshaw HEAD OFFICE have no idea what going on in their office and have no idea what happens with this car. TOTAL WASTE OF TIME AND MONEY !!!

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