Product support ag - Complaint about Currys PC World - A Spokesman Said

Product support ag

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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George Blackwood

12/10/2016

Product support ag

Complaint about Currys PC World

I purchased a lap top from Curries PC and I've just found out that I have paid £6.50 on 21st September and again on 10th October. I was not informed about this charge and want to cancel it forthwith accompanied by a refund of £13.

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Currys PC World has responded

  • Conversation with company (8)
  • User comments (6)


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KNOWHOW TOHELP | 17/10/2016 08:31 | VERIFIED

Hi George, I can confirm cancellation of the above Service Agreement and confirmation of this has been requested. You will receive this correspondence at the registered address - Shaun


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KNOWHOW TOHELP | 14/10/2016 15:47

Thank you for your post George. Apologies that we have not been able to see any of your other posts in relation to your query. The information that you were given is the opposite of what is supposed to happen. If you do not require the support after the first month, you would need to call 0344 561 1234 to cancel the agreement. If you do not call the agreement will be a rolling month to month

KNOWHOW TOHELP | 14/10/2016 15:48

contract. If you do wish this to be cancelled, can you please provide your full address, postcode, contact number and agreement number and we will cancel this for you. Thanks, Rich D

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