Parking fine - Complaint about Parking Eye - A Spokesman Said

Parking fine

Complaint about  Parking Eye  | AWAITING RESPONSE


Parking Eye

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Shaun Lundie

12/10/2016

Parking fine

Complaint about Parking Eye

I parked in the beverley car park It stated an hour limit I was 140 due to my toddler been unsettled n having issue starting car on departure I went in store n informed a staff member that my car had broken down was was worried bout getting ticket I gave my details to the staff and they said not to worry as the fee would be cancelled n I have now received two letters despite informing parking eye of the situation They are not interested and persist regardless This was a one off occurrence and am very disappointed by the staff not actioning this resulting in letters for 70 pound to park in store I am asking for this to be cancelled and resolved by yourselves as promised it would be in store! Unless this is resolved I will remain a customer that no longer uses your stores until the customer service and customer loyalty is restored I have used asda for fuel shopping and groceries for many years and is a shame to loose your services over a parking charge The company is purely there for profit and not customer benefit! Issues do happen and the pitbull company used to monitor your car parks are intimidating and threatening My friend was caught the week after me and had her issue resolved no hassle with the same issue This shows that customers are treated differently Please show some customer support understanding and humanity and resolve this issue with the third party company

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