product support payments - Complaint about Currys PC World - A Spokesman Said

product support payments

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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helen pierson

22/01/2017

product support payments

Complaint about Currys PC World

I have just noticed I'm paying £9.50 product support for a laptop bought over 3 years ago. The salesman told me the cover would cease after 6 months. I had thought this card was from the credit card itself. Cano find a way to cancel and also expect a backdated refund.

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KNOWHOW TOHELP | 23/01/2017 17:30 | VERIFIED

Hi Helen, please accept my apologies that you were unaware of the additional payments made. I am happy to cancel the Service Agreement down, however due to the time elapsed since purchase, no refund would be available. Kindly provide me with your full address in order for me to track down and cancel the Agreement in question - Shaun


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