Rude staff!! - Complaint about Poundworld - A Spokesman Said

Rude staff!!

Complaint about  Poundworld  | AWAITING RESPONSE


Poundworld

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Vicky Broom

22/01/2017

Rude staff!!

Complaint about Poundworld

I visited your Irvine branch today with my young daughter in her pram , upon entering the store I placed a can of red bull in my basket & carried on shopping , shortly after I had moved up the aisle a very rude member of your staff approached me & rudely said I cannot put the can of red bull there! I handed my shopping to another member of your staff that was equally rude & informed her of the rude attitude the pervious staff member had !! Not only that she made me feel like a thief for a £1 can of red bull!! I am a manager of a hotel in Ayr & under no circumstances would any of my staff speak to a paying member of the public like this or make them feel like a thief !! Safe to say I definitely will not be back in any of your stores if this is the way your staff are trained to speak to customers !! I really hope this gets dealt with if not I will be taking this further as the way I was treated today was absolutely disgusting !!

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