Is this a scam - Complaint about Holiday Discount Centre - A Spokesman Said

Is this a scam

Complaint about  Holiday Discount Centre  | ANSWERED

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Ashley Wildman


Is this a scam

Complaint about Holiday Discount Centre

After hours looking for a holiday online managed to find HDC for a really good price and had a night to think about it So next day decided to book it 2 adults 6 kids for our first abroad holiday and was all excited about going this was Friday 2pm so all booked and deposit payed They said someone will call you back later in the evening to confirm never got the phone call until Saturday at 2:30 and said they would send a email to confirm everything in next few hours no email, so called them to see what was happening and said they have been busy with it being the weekend and I would get it soon Sunday still no email So by now starting to get worried now so I called again and got same answer. and now we on Monday I am starting to think I have been ripped off Going to phone again today and see what they say But it's either I have been ripped off or this is a really poorly run company that doesn't know what they are doing

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HDC Travel | 20/03/2017 12:04 | VERIFIED

Hello Ashley Thank you for bringing this to my attention. I am disappointed to hear about your recent experience using an independent travel company who features holidays on our comparison site. As we are not a travel agency it was not ourselves who you spoke to; Could you provide me with the name of the travel company name which you spoke with and I will make sure this review is passed....

HDC Travel | 20/03/2017 12:05 | VERIFIED

over to their team. Please contact me at [email protected] and I would be more than happy to discuss this further with you. Thanks, Vicky

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