Correspondence ignored - Complaint about Scotts of Stow - A Spokesman Said

Correspondence ignored

Complaint about  Scotts of Stow  | AWAITING RESPONSE


Scotts of Stow

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Valerie Preteceille

23/01/2017

Correspondence ignored

Complaint about Scotts of Stow

I bought an electric massager on 6 December 2016 but it was "lost" in the post. I racked up a massive phone bill of £9.25 trying to contact them until I was finally answered. A second one was duly sent but I found it unsuitable and was duly told that it would be collected and refunded less the postage charge. It is now practically February , and despite repeated phone calls and emails, there has been no response and the parcel languishes in my hall!!!! I find this unacceptable and would not recommend this company at all!!

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