I have not been paid, its been 20 days since my payment failed and viagogo has not contacted me. - Complaint about viagogo - A Spokesman Said

I have not been paid, its been 20 days since my payment failed and viagogo has not contacted me.

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Maha Ahmed

23/01/2017

I have not been paid, its been 20 days since my payment failed and viagogo has not contacted me.

Complaint about viagogo

I sold a coldplay ticket on viagogo. I got an email saying I have been paid, twenty days later still no money on my husbands paypal (I used his account for payment). My account summary says payment failed and I have not been contacted by customer service at any point, nor can I find an email address to contact them directly. For a platform as big as viagogo, I expected much better organisation and customer service.

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