Wrong items delivered in December I returned them and still have not received my original items - Complaint about Zavvi - A Spokesman Said

Wrong items delivered in December I returned them and still have not received my original items

Complaint about  Zavvi  | RESOLVED


Zavvi

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Samantha Vaughan

25/01/2017

Wrong items delivered in December I returned them and still have not received my original items

Complaint about Zavvi

I placed an order in November for Christmas presents I received one part of the order correctly but my other items were delivered late December and were wrong. I contacted zavvi and returned the items to them but I am still waiting for my original order to be delivered. I have emailed them numerous times but they do not answer me.

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Samantha Vaughan | 06/02/2017 15:13

Hi Catherine can I just say that yes a refund has now been made but not before I had to threaten you with fraud for withholding my money and no replies to my messages. Thanks Samantha

Samantha Vaughan | 14/02/2017 10:20

I will never buy from zavvi again


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