Money Taken - No Flowers - No Refund (yet) - Complaint about Lovely Flora World - A Spokesman Said

Money Taken - No Flowers - No Refund (yet)

Complaint about  Lovely Flora World  | RESOLVED


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Peter Rhodes

25/01/2017

Money Taken - No Flowers - No Refund (yet)

Complaint about Lovely Flora World

Ordered flowers one week before desired delivery. Nothing delivered. Advised of their disclaimer about guaranteeing deliveries (or not) I persisted and was promised a refund (up to 28 days to process0. We have passed that date and had no response to two polite yet firm reminder emails to Joanna in Customer Service.

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Peter Rhodes | 02/02/2017 16:50

Only after the threat of my credit card company pursuing them did i receive the refund promised 5 weeks earlier. I wouldn't recommend this company at all.


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