Charging for receiving text messages that I haven't signed up for - Complaint about Prizehook - A Spokesman Said

Charging for receiving text messages that I haven't signed up for

Complaint about  Prizehook  | ANSWERED


Prizehook

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Laura Middlemas

26/01/2017

Charging for receiving text messages that I haven't signed up for

Complaint about Prizehook

I have just noticed £18 on my phone bill. Messages I didn't ask for and that apparently cost £4 each. This is unacceptable to take peoples money without them realising.

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Customer Service | 27/01/2017 09:47 | VERIFIED

Hello Ms Middlemas, Any charges incurred on your mobile phone can only occur as the result of interaction with one of our services. If you would like us to look into this for you then you can call our Customer Services Team on 03301340183, or email us at help@sptwo.com. We look forward to hearing from you. Customer Service for PrizeHook


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