Deductions from my mobile phone bill - Complaint about Minted Mobi - A Spokesman Said

Deductions from my mobile phone bill

Complaint about  Minted Mobi  | ANSWERED


Minted Mobi

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Christine Marks

26/01/2017

Deductions from my mobile phone bill

Complaint about Minted Mobi

I have a contract with E.E. to pay £9-99 per month on a sim only contract. My bills were showing around £33 per month, when I went into the local store their customer service department identified who was charging me , Minted Mobi. I have never subscribed or agreed to any deductions. I had received texts with 60044, but had no idea what it was and just deleted each time. I use my phone for texts ,emails and calls.A very simple day to day use, I am not into anything complicated. I have been charged approximately £140 for what ?

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Customer Service | 27/01/2017 09:51 | VERIFIED

Dear Christine, Any charges incurred on your mobile phone can only occur as the result of interaction with one of our services. If you would like us to look into this for you please contact our Customer Services Team on 03301340181, or email us at [email protected], we will be happy to help Customer Services for MintedMobi


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