Shocking and disgusting - Complaint about Currys PC World - A Spokesman Said

Shocking and disgusting

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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David Leadbetter

26/01/2017

Shocking and disgusting

Complaint about Currys PC World

You've all heard the stories of how you buy second hand laptop and you don;t know whats on it. Fancy paying £1200 for Laptop brand new that came with Mens Juices and hairs on it. Already signed up to windows. Thats what happened to me just over 2 years ago. I took it back, they cleaned it in front of me, apologised and gave it me back. After a long row, they gave me a new one. Sadly lasted a few days had to go for repair. Comes back Faulty. Disgraceful, the fan was so loud a member of staff though someone was playing with the Tumble dryers. They eventually replaced it after I threated with legal action to get a refund. Replacement was great until the other day, it switches off and never comes back on, done all their tests and they want £60 plus repair costs. They have to ring me back which they haven't done to arrange it to go to be fixed. Well news for them, "SMALL CLAIMS COURT". I would avoid these and PC World. New is not new and £1200 does not Guarantee you a working laptop. UPDATE 26/01/2017 They asked for my Detials on another site well they forgot to contact back not even the promised call back. So lets see how far they want to take this, 4 more days and I can fill in the small claims court form. If you are considering PC World or Currys, trust me there is a valid reason why their rating on here is so low. Do your research and go elsewhere.

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David Leadbetter | 12/02/2017 12:56

yeah its the massice phone bill I'm getting, The sales of good act the Laptop was repaired under states should not leave the complainant ME out of pocket, but your guys put you on hold for ages.

KNOWHOW TOHELP | 12/02/2017 16:26 | VERIFIED

Hi David. Call charges do vary by network, but 0344 numbers are included in any minutes you may have. The alternative would be to take the laptop to your local store. Thanks. Carrie.


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