Cancellation - Complaint about My Geek Box - A Spokesman Said

Cancellation

Complaint about  My Geek Box  | ANSWERED


My Geek Box

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No. 27 of 842 in Shopping

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Daisy Hendley

27/01/2017

Cancellation

Complaint about My Geek Box

I have now received 2 unwanted geekboxes after being unable to cancel my subscription. I have no direct debit set up so the money is being taken out my account and i have sent multiple emails to the company in request of cancellation. Ideally, i would prefer if i were able to get my money back for the recent box and have my subscription cancelled and ALL details completely wiped from the databases at My Geekbox as this is highly unsatisfactory service.

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Daisy Hendley | 28/01/2017 10:38

Order number: 80868047 I have attempted contact through the account, however have received no response. Thank you for responding.

Sarah Whitehouse | 06/02/2017 12:55 | VERIFIED

Hello Daisy, Thank you for getting in touch. I can see that your subscription has now been cancelled. Many thanks, Catherine - Feedback Team


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