No reply from customer service - please respond - Complaint about 1ClickPrint - A Spokesman Said

No reply from customer service - please respond

Complaint about  1ClickPrint  | AWAITING RESPONSE


1ClickPrint

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Lois Gallivan

27/01/2017

No reply from customer service - please respond

Complaint about 1ClickPrint

Received order christmas eve after many attempts to contact (delivery was due by 10th dec, ordered 20th nov ). When arrived 2 out of 3 box prints coming apart and 2 out of 3 badly out of focus and qualit. Have tried numerous attempts to contact company. Keep receiving email they will respond within 1 working day but never any answer. Escalated to PayPal and they have found in favour of seller that "item was as described". Yes they are my 3 pictures in box print but I don't recall "item will be falling out of frame and of bad quality". I just want them to acknowledge my complaint and discuss but apparently ignoring is better. Well I'm looking at next steps. Small claims court if I can get people involved??

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