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Christine Green

27/01/2017

Online shopping

Complaint about ASDA

Ordered shopping online spent £90 and paid for delivery. Delivered 8.30pm on Friday evening - 5 meat items short. Driver said to call and they would deliver sat am. I called immediately and was told they would refund the items. I told them that wasn't good enough I want the items. They refused to deliver them. I said I wAnted delivery fee back. It will take 5 days now for my refund to appear in my bank plus extra cost as I now have to go to shop and don't have time as I am working. I'm disgusted with this poor service. I have paid for something I have t revieved and Asda don't care. They should deliver missing items and check orders are correct! This is shocking! I'll go to Iceland next time I'm done with Tesco and now Asda too. Not one but happy.

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