Unwanted renewal - Complaint about Currys PC World - A Spokesman Said

Unwanted renewal

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Joshua Bowen

30/01/2017

Unwanted renewal

Complaint about Currys PC World

Ive just been charged £30 unexpecidly from Curry's. From looking on this website I think it may be the Knowhow backup service? When I purchased my laptop I was told I had this free and did not have any email saying it was about to renew. Am I able to get a full refund on this as I no longer need it. Also can I cancel the insurance that I pay monthly for my laptop please. Thanks, Josh.

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KNOWHOW TOHELP | 02/02/2017 11:36 | VERIFIED

Hi Joshua, looking into this, we do believe the cloud service is the fee debited. I am sorry that we are unable to assist with this from here. You can call for free on a BT landline 0800 012 1909 where the team will be happy to help. - Lloyd


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