Direct Debit Unknown - Complaint about Currys PC World - A Spokesman Said

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Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Aaron Bradbury

01/02/2017

Direct Debit Unknown

Complaint about Currys PC World

I have bought many products over the years from currys and a couple of these have been made using their financial services. At no times have I knowingly subscribed to any product support add-ons I have a DD that starts with 'PCWORLD' coming out of my bank every month. I have been unsure what this is for, but assumed it was for an iPad I purchased some years ago. However the payment keeps being taken and I would like to know what this is for. The agreement number on the DD is 3199512713 and I cannot find any paperwork to find out what the £9.50 every month is for.

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Aaron Bradbury | 02/02/2017 13:39

Thanks for the cancellation. I know you're only doing your job, but the whole 'product support' thing at Currys is being dealt with very poorly by the company. I'm sure it's making you a fortune, can only hope it eventually catches up with you and all these people get their money back. AO.com or Amazon in future, won't use Currys/PCWorld again. Have a great day.

KNOWHOW TOHELP | 02/02/2017 13:52 | VERIFIED

I understand your frustration Aaron. Apologies I could not support you further. I do hope that should you change your mind in the future, we are able too provide a service that meets your expectations. All the best. - Lloyd


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