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my pregnant 17 yr old daughter was treated badly and left in bad weather conditions and scared - Complaint about Arriva - A Spokesman Said

my pregnant 17 yr old daughter was treated badly and left in bad weather conditions and scared

Complaint about  Arriva  | AWAITING RESPONSE


Arriva

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sarah williams

01/02/2017

my pregnant 17 yr old daughter was treated badly and left in bad weather conditions and scared

Complaint about Arriva

i have emailed arriva three times and still had no reply i am very angry and annoyed by the way she was treated and have been considering legal action, i will forward all emails sent as im sure that will b more clear but to cut the story short my daughter is 17 and recently suffered a miscarriage, anyway she fell pregnant again and was attending a hair and beauty course, after the end of her college she waited for the bus who arrived and left before the schedule and the driver was very rude and aggresive, refused my daughter entry on the bus,due to her only having a note of 10 when the bus was approx 5.00 anyway when the weather was very wet and very windy she refused to exit the bus and asked for the drivers details as to make a complaint, he refused and threw a receipt at her face, the driver refused to move untill she got off, so some large man on the bus went to hit my daughter for her being on the bus , the driver put his hand out if she remembers rightly but she was that shook up and scared everything was clouded in her head, she said ur a bus clearly u shud have change, and he said it cos of idiots like you giving me notes being the reason idont have changed. due to the bus , she did get off the bus and was made to wait for the next one which was approx 30-60 mins later

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