Miss sold an upgrade - Complaint about The Phone Spot - A Spokesman Said

Miss sold an upgrade

Complaint about  The Phone Spot  | CLOSED

The Phone Spot

4 stars

No. 6 of 105 in Telecoms

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Patricia Pattison


Miss sold an upgrade

Complaint about The Phone Spot

I had a phone call telling me it was carphone warehouse and I could upgrade my phone. I was told that doing it over the phone you were able to give me a better deal than the store. I went ahead with this, As the deal was a bit cheaper than I'm currently paying. The phone has arrived , I haven't even opened the box, After checking with the carphone warehouse I find I can get the same phone with an even cheaper deal than you offered. After unsuccessfully trying to contact you to find out how I can return the phone and cancel the deal with you , and also reading the reviews on you as a company, I just want out of this deal asap.

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Patricia Pattison | 12/02/2017 06:25

Finally got hold of car spot. Phone been returned. I won't ever use them again. They tried blackmail tactics, By saying my exciseting contract would be cancelled and my phone would be cut off. I am told that it won't but just revert back to original contract on my exsisting phone.

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