No refund after cancellation - Complaint about Currys PC World - A Spokesman Said

No refund after cancellation

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Adone Steibliene

02/02/2017

No refund after cancellation

Complaint about Currys PC World

I bought 7 items on 23/11/2016. After one month I was forced to cancel 4 of them, because company failed to deliver in one month time. I got redund just for 3 items. Then called to custom service 4 times and all the time same story- there is no cancellation booked, but we will do it for you. Still nothing. Last time they said to me, that item No.4 is on some credit plan!. But I dont have any credit plan, I paid all amount straight away from my credit card. So I dont have an item, I dont have a refund. I dont know how to get back my money

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Adone Steibliene | 03/02/2017 13:40

Hello, thanks for quick response. After 1,5 month and 4 phone calls my situacion was finally sorted this morning. I finally got my refund. Thanks again for your time

KNOWHOW TOHELP | 03/02/2017 14:22 | VERIFIED

You're welcome Adone, I am pleased to learn that the matter has already been resolved - Shaun


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