Cancelling AG Product Support - Complaint about Currys PC World - A Spokesman Said

Cancelling AG Product Support

Complaint about  Currys PC World  | ANSWERED

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Linda Buchanan


Cancelling AG Product Support

Complaint about Currys PC World

I have a £5.50 payment taken monthly from my credit card that Started when I purchased my laptop. I wished to cancel so phoned the premium rate number on my credit card statement. After much holding on I got through to someone who assured me my cancellation took immediate effect. I asked if that meant no more payments would be taken and was assured they would not. That was on Saturday 28 January and on Monday 30 January a payment of £5.50 was taken from my card. How do I cancel this policy?

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KNOWHOW TOHELP | 04/02/2017 09:26 | VERIFIED

Hi Linda, thank you for the information. I've cancelled the agreement, refunded the last payment and requested a confirmation letter be sent. Thanks, Rach

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