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RIGHTIO

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yi xian Tang

02/02/2017

Ripped off

Complaint about RIGHTIO

Called the Oldham branch to fix my shower, she the engineer arrived he spent 1 hour and 5 minutes to find out that we needed a new shower part, then they charged us for 2 hours service, then once the engineer left our house we had a leak in our ceiling because they left a loose bolt in the water tank, cause the leakage. Called customer service once we found the leak and they said they would send the engineer out again, however they did not show up. Called customer service again and I spoke to the team leader, and he suggested that we had rats and they chewed through the Pipes. Terrible customer service and caused more problems when they arrived.

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