Damp problems caused by a lack of insulation - Complaint about Wakefield and District Housing - A Spokesman Said

Damp problems caused by a lack of insulation

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Anthony Hetherington


Damp problems caused by a lack of insulation

Complaint about Wakefield and District Housing

On tuesday the31st of january this week i reported damp problems in my house that i rent from wakefield district housing.on wednesday the first of february a man called from an insulation company who had been sent by W d h. the man told me he was just looking at the insulations and the not the damp i had reported. the man from this company told me the loft needed more insulation but also they would not be able to do the walls upstairs because the cavities are not wide enough and need to be insulated from the outside which they would not be allowed to do.Yesterday the 2nd of febuary at 3 45pm i rang one call to explain that the problem was not going to be solved . I was answered by a lady called Michelle who put me on hold for about 5 minutes while she spoke to someone about it when she spoke to me again she talked over everything i was saying and did not seem to want to listen to me at all and it seemed she had no knowledge about these things and was just saying what she was told to say to try to deter me from going any further.She told me that they would be in touch about me using a Hydrometer to take readings about the problem. this lady had no skills in dealing with tis kind of problem and needs speaking to about her attitude towards people like myself. I would just like to add that the majority of houses where i live have had the insulation fitted as is needed but the road where i live seems to be at the end of the queue for everything,I await your response. A Hetherington

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Anthony Hetherington | 11/02/2017 14:23

wdh have not have not been to look at the problem and do not want to by the look of it

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