shocking - Complaint about The Phone Spot - A Spokesman Said

shocking

Complaint about  The Phone Spot  | ANSWERED


The Phone Spot

4 stars

No. 6 of 105 in Telecoms

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steven gamble

03/02/2017

shocking

Complaint about The Phone Spot

firstly they rung me calling themselves carphone warehouse about my upgrade I am due for. I tell them I want a s7 they quoted me expensive deal so I declined they rung me a few days later with a better deal so I went forward with it.. 2 weeks later I receive a j5 like are they for real. then they say it was misconumication. absolute joke and they still ask for extra 60 quid for the s7

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Steve Allott | 07/02/2017 10:56 | VERIFIED

Hello Steven, Thanks for your feedback. I apologise for the circumstances relating to your order. We understand your concerns and would like to investigate this further. If you wish to discuss this further please call customer service on 01509 618 593. Chris | The Phone Spot Customer Support team


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