Joie brisk stroller very unsuitable for my baby and poor quality for £149.99 - Complaint about Joie Baby - A Spokesman Said

Joie brisk stroller very unsuitable for my baby and poor quality for £149.99

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04/02/2017

Joie brisk stroller very unsuitable for my baby and poor quality for £149.99

Complaint about Joie Baby

I purchased the joie brisk stroller for my son when he was around four months old. I have honestly never had such a poor quality product. I am so disappointed as I have the joie car seat which is fantastic but the stroller is appalling. For example, he cannot even sit right in the seat as there is no proper support for his head and shoulders, every little bump in the pavement can be felt by myself and him (awful to push) he screams the whole time he is in it, it is very clunky and heavy. I have only used it 4/5 times and the inside of the hood is ripped. Over all this is a very poor product for the £149.99 I spent on it, I feel robbed. I am very upset as I have always loved other joie products. I Hope to get a quick reply as I am very unhappy with this product and I would like a full refund. Yours sincerely Mrs A. Stoakes

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Sofia Cabrera | 07/02/2017 09:52 | VERIFIED

Morning Alice, Apologies that you are having those issues with your Brisk stroller. If you could get in contact with our customer service team on 0800 952 0061 or [email protected] they will be able to resolve this issue for you. Thank you! Joie Baby.

[DELETED BY USER] [DELETED BY USER] | 08/02/2017 11:14

I have received a full refund and am now very happy. Would always recommend the joie ianchor car seat too as it's fantastic.


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