Product Support AG - NOT AGREED TO - Complaint about Currys PC World - A Spokesman Said

Product Support AG - NOT AGREED TO

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Amber Lightfoot

05/02/2017

Product Support AG - NOT AGREED TO

Complaint about Currys PC World

I purchased a HP laptop at the beginning of the new year, and upon completing the transaction with the gent who was serving me and my boyfriend, we specifically said we didn't want the cover on the laptop. I noticed recently I was charged £7 to my debit card for product support even though we specified the cover was not wanted. I want this cancelled and a FULL refund because the charge shouldn't have been there in the first place and I feel we were not listened to in store.

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Amber Lightfoot | 07/02/2017 18:30

Right, thanks for sorting that!

KNOWHOW TOHELP | 08/02/2017 09:31 | VERIFIED

No problem Amber, you are most welcome. - Marcus


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