Being charged for call not made - Complaint about 118 118 - A Spokesman Said

Being charged for call not made

Complaint about  118 118  | AWAITING RESPONSE


118 118

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Chris Farnsworth

05/02/2017

Being charged for call not made

Complaint about 118 118

I looked at my bill from BT and Noticed that we are charged for a 118 118 that we did not make. It was one second at 13:13 on the 24th Dec being charged £7. How do I know it was not me or any body else who made this call. We where all away for christmas from the Friday before and nobody had access to the house during their time. The house was in the same state when we came back after christmas and no other calls made in this period.

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