Unreturned Ticket - Complaint about viagogo - A Spokesman Said

Unreturned Ticket

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Charlotte Cohen

07/02/2017

Unreturned Ticket

Complaint about viagogo

I sold a ticket to a jake Bugg concert in glasgow but accidentally listed it for the wrong day but was only informed of the incorrect listing after I had already sent the ticket to the buyer. Viagogo then charged me a fee for incorrectly listing the product and told me that the buyer would be asked to return the ticket to me. However, I never received confirmation that the ticket had been sent back to me and never received the ticket - bearing in mind the concert was back in October. I now do not know whether or not the woman who bought the ticket used it (for free) and I had money deducted from my account whilst she got a free ticket to a concert, or sold it on to another buyer for a profit

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